Contact information
CONTACT INFORMATION
Last updated: August 11, 2026
We are here to help.
For questions about products, orders, payments, shipping, returns, refunds, or general enquiries, please contact us by email.
CUSTOMER SUPPORT
Email:
support@colincraft.store
We aim to respond to customer enquiries within 1–2 business days.
BUSINESS INFORMATION
Trading name:
ColinCraft
Legal business name:
RISE ECOM LIMITED
Company number:
17385362
Company status:
Active
Registered office:
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ
WEBSITE
https://colincraft.store
ORDER ENQUIRIES
If you are contacting us about an existing order, please include:
- Order number
- Name used when placing the order
- Email address used at checkout
- Description of your enquiry
This helps us locate your order and respond more quickly.
RETURNS AND REFUNDS
For return or refund enquiries, please contact:
support@colincraft.store
Please include your order number and a description of the issue.
BUSINESS ENQUIRIES
For general business enquiries:
RISE ECOM LIMITED
Company number: 17385362
71-75 Shelton Street
Covent Garden
London
United Kingdom
WC2H 9JQ
Email:
support@colincraft.store